As a business in the food and beverage industry, you cannot afford to ignore technology or not embrace it. From data entry to order fulfillment, you need to employ software technology if you are to stay ahead in the game. These systems integrate with your restaurant’s systems to automate processes.
We at OrderTron understand the concerns that you might have. We bust some order management myths here. Read on:
Myth #1: Online Order Management Systems Are Difficult to Implement; They Require Extensive Training for Employees
Fact: This is one of the most common myths among restaurant owners. When they think about an online system, their minds are swamped with images of staff training sessions at their restaurants.
However, the online food ordering systems are designed to aid your current systems. There might be little changes, like the staff will need to be informed about pick-up orders, but nothing that your experienced staff will not be able to handle.
Myth #2: You Will Lose Personal Touch after Implementing Online Systems
Fact: This could not be further from the truth. The online order management system is designed to make processes simple and easy. The idea is not to minimize personal touch, but to empower your staff with functions, such as order tracking, order processing, etc.
These processes are aimed to increase transparency and accountability. This, in turn, ensures that you have a healthy relationship with your supplier.
Myth #3: Online Order Management Will Make Processes More Complicated
Fact: Some restaurant owners are of the opinion that phones, fax or voicemail are the best tools for communication with wholesalers/suppliers, and that employing software technology will complicate processes.
However, the opposite is true. The order management technology is designed to streamline operations. With a simple and easy-to-use interface, it can help restaurant owners with many operational aspects, such as ordering, keeping track of order, providing real-time inventory updates and so on.
Where to Get Started?
Setting up an online ordering system is not difficult. There are quite a few online ordering system software providers. These professionals can help you have a comprehensive system in place.
OrderTron is an order management software for small businesses. From providing special offers to their customers to getting order fulfillment status, restaurants and food chains can benefit immensely from our software solution that aims to bridge the gap between restaurant retailers and suppliers. Get in touch with us by calling at +61 2 8599 8830 or email us at support@ordertron.com.au.